Terms and Conditions

Effective Date: January 18, 2025

Welcome to DiamondJewell!

These Terms and Conditions (“Terms”) govern your use of the DiamondJewell website (diamondjewell.com) and any services, products, or content offered by DiamondJewell. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services. If you do not agree with these terms, you should not access or use our website.

1. Acceptance of Terms

By accessing, browsing, or using the DiamondJewell website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and DiamondJewell. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Changes to the Terms will be effective immediately upon posting on the website. Your continued use of our website following any such modifications constitutes your agreement to the new Terms. It is your responsibility to review these Terms periodically for updates. If you do not agree to the amended terms, you must discontinue your use of the website.

2. Intellectual Property

All content on the DiamondJewell website, including but not limited to text, graphics, logos, images, videos, digital downloads, and software, is the exclusive property of DiamondJewell or its content suppliers and is protected by United States and international copyright laws, trademark laws, and other intellectual property laws. You may not reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost, or otherwise use any of the content without the express written consent of DiamondJewell. The “DiamondJewell” name, logo, and all associated trademarks and service marks are owned by DiamondJewell and may not be used without our prior written permission. Unauthorized use of the website or its content may violate intellectual property laws and result in legal action. We will actively pursue the enforcement of our intellectual property rights.

3. User Accounts

To access certain features of the website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You must provide accurate, current, and complete information during the registration process and keep your account information updated. You must notify us immediately of any unauthorized use of your account or password. DiamondJewell reserves the right to refuse service, terminate accounts, or remove or edit content at its sole discretion. We may suspend or terminate your account for any reason, including but not limited to violations of these Terms, fraudulent activities, or any behavior that is deemed harmful or disruptive.

4. Product Information and Availability

DiamondJewell strives to provide accurate and up-to-date product information on the website, including descriptions, prices, images, and availability. However, we do not warrant that product descriptions or other content on the website are error-free, complete, current, or reliable. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Product availability is subject to change, and we cannot guarantee that all products shown on the website will be available at all times. We make reasonable efforts to display the colors of products as accurately as possible, but the actual colors you see will depend on your monitor settings. Slight variations may occur due to the nature of precious metals and gemstones.

5. Pricing and Payment

All prices on the website are listed in US Dollars and are subject to change without notice. DiamondJewell reserves the right to refuse or cancel orders placed with incorrect prices. Payment for orders must be made using the payment methods specified on the website. You are responsible for all applicable taxes and shipping fees associated with your order. We use third-party payment processors, and your financial information is handled securely. We are not responsible for any errors or issues that may arise with your payment processor. By submitting an order, you authorize DiamondJewell to charge your chosen payment method for the total amount of your order, including applicable taxes and shipping fees. We may verify your information before an order is accepted and shipped.

6. Shipping and Delivery

DiamondJewell ships products to the locations specified on our website. Shipping times and fees will vary depending on your location and the shipping method selected. We will make reasonable efforts to deliver your order within the estimated delivery time; however, we are not responsible for delays caused by shipping carriers, weather conditions, or other factors outside of our control. Once an order has shipped, you will receive a tracking number to monitor its progress. We may not be able to ship to all locations, and restrictions may apply. Risk of loss and title for products purchased from DiamondJewell pass to you upon delivery of the products to the carrier.

7. Returns and Exchanges

DiamondJewell has a return and exchange policy that allows for returns and exchanges of products under certain conditions. Please refer to our Sales Policy (below) for detailed information on our return and exchange process. In the case of a return, you will be refunded the purchase price, less any original shipping and handling fees, unless the return is due to an error on our part. We may refuse a return or exchange that does not meet our return policy requirements. We recommend contacting our customer service team to initiate a return or exchange.

8. Limitation of Liability

DiamondJewell is not liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, use, or other intangible losses. We do not warrant that our website will be uninterrupted or error-free. Our total liability to you for any damages, losses, and causes of action shall not exceed the total amount paid by you, if any, for products purchased on our website. These limitations apply to the fullest extent permitted by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless DiamondJewell, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of the website, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

10. Governing Law

These Terms and your use of the DiamondJewell website shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any legal action arising out of or relating to these Terms shall be filed in the state or federal courts located in Wayne County, Ohio.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

DiamondJewell
2218 Wildwood Street
Orrville, Ohio, United States
Phone: 330-683-5289
Email: info@diamondjewell.com
Website: diamondjewell.com