Payment Policy

Effective Date: January 18, 2025

At DiamondJewell, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the methods of payment we accept, the security measures we have in place, and other important information related to payment for your purchases on our website, diamondjewell.com.

1. Accepted Payment Methods

We offer a variety of convenient and secure payment methods to accommodate your preferences. Currently, we accept the following forms of payment:

  • Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

  • Debit Cards: We accept debit cards with Visa or Mastercard logos.

  • PayPal: You can securely pay through your PayPal account.

  • Other Electronic Payment Options: We may offer other electronic payment options, such as Apple Pay, Google Pay, etc., depending on their availability.

We continually evaluate and may add other payment options to enhance your shopping experience. The accepted payment methods available to you will be displayed during the checkout process.

2. Payment Processing and Security

Your security is our top priority. We have implemented robust measures to protect your payment information:

  • Secure Payment Gateways: All online payment transactions are processed through secure third-party payment gateways that use industry-standard encryption technology (SSL) to protect your sensitive financial information.

  • No Card Storage: We do not store your credit card or debit card details on our servers. Your payment information is securely processed by our trusted third-party payment processors.

  • PCI DSS Compliance: Our payment processors are compliant with the Payment Card Industry Data Security Standard (PCI DSS), which ensures the highest level of security for handling payment data.

  • Fraud Prevention: We employ fraud prevention tools and techniques to detect and prevent unauthorized transactions.

  • Payment Confirmation: Once your payment is successfully processed, you will receive an order confirmation email that serves as your payment receipt.

3. Currency and Pricing

All prices listed on our website are in US Dollars (USD). You will be charged in USD regardless of your location. The final amount charged to your account will be displayed at checkout before you confirm your order.

  • Taxes: Applicable sales tax will be added to your order total, as required by law. The amount of tax will be calculated based on your shipping address.

  • Shipping Fees: Shipping fees will be calculated and added to your order total based on your selected shipping method and destination.

4. Payment Authorization

By placing an order on our website, you authorize DiamondJewell and our payment processors to charge your chosen payment method for the total amount of your order, including product costs, taxes, and shipping fees. We may pre-authorize your payment method to verify funds availability.

5. Payment Failure

If a payment attempt fails, you will be notified during the checkout process. Please check your payment details and try again. If payment issues persist, please contact our customer service team at info@diamondjewell.com or by phone at 330-683-5289. We will assist you in resolving any payment-related issues.

6. Order Processing Time

Once your payment is successfully processed, we will begin processing your order. Orders typically ship within [specify processing time, e.g., 1-3 business days] of payment confirmation, unless otherwise specified. Please refer to our Shipping Policy for detailed information on shipping times and delivery.

7. Promotional Codes and Discounts

From time to time, we may offer promotional codes and discounts that you can apply to your order. To redeem a promotional code, please enter the code during the checkout process. Please ensure the code is valid and has not expired. We reserve the right to modify or cancel promotional offers at any time.

8. Changes to This Payment Policy

DiamondJewell reserves the right to modify or update this Payment Policy at any time without prior notice. Changes will be effective upon posting on our website. We encourage you to review this page periodically to stay informed of any updates.

9. Contact Information

If you have any questions or concerns regarding our Payment Policy, please contact us at:

DiamondJewell
2218 Wildwood Street
Orrville, Ohio, United States
Phone: 330-683-5289
Email: info@diamondjewell.com
Website: diamondjewell.com